This is ridiculous. The personal loan department made a double debit from my account, because their system made a mistake. Due to this 5 debit orders bounced, each costing me R120. After almost a week of fighting they finally rectified the additional debit amount. Unfortunately they do not want to ...
On 31 June Nedbank PL decided to double-deduct both debit orders for my loans, causing havoc in my current account as cash flow is now. Contacted the call center on Monday 3 June requesting reversal. I was told that their system could not give me a reference number. But they assure me it will be ...
I did an online application on the nedbank website for a loan and later i was called by Rosemary Tshabalala who was well spoken made me understand the nessesary steps for the application. what made me happy was that she did not treat me like a number, she understood my needs and gave me various ...
On the 5th of May 2013 i settled my loan with FNB. This settlement was not allocatde to my account until i contacted the call centre 2 weeks later to cofirm that this account has been closed. on the 25th of May 2013 the debit order went throujh for this settled loan so i immediately contacted the ...
I have two personal loans at FNB. I have been paying the two accounts every month and now FNB handed me over to legal because they say I have not payed the one account. How can they hand me over to legal without consulting me first? I have statements that show I have been paying every month!!! ...
I requested the outstanding balance on my account from Nedbank on (in arrears) 15 May 2013. I also asked the call center agent when after payment the account will be updated at the ITC or any bureau they use and she said after 7 days payment had been received. I made my payment on 16 May 2013 I ...