My bag was not transferred to my connecting flight (even thought I was ASSURED that it would be) and now by luggage is lost somewhere in Brazil. (My flight was Bogota to JHB via Sao Paulo). At my initial query the day I arrived, I was told my bag is in Brazil and would arrive EARLY the next ...
I boarded a flight to Dubai on 22 September 2013 at OR Tambo gate A18, which is right at the end of a very long walk from passport control, but luckily immediately next to a food outlet named Europe/ Europa. The price that this outlet charges for game biltong in 180g packaging is R120. This equates ...
Europcar effectively R573.10 in damages that never happened while the vehicle was in my care. I protested from the moment I was accused, to little avail though as my correspondence fell on deaf ears. So I get letters of demand and ultimately pay, as I did not wish to be listed on ITC. The pre-trip ...
I flew to PE with my bike without any problems. Bike was handled appropriately. When checking in to fly back to ORT on 15Apr2013, I had to open the already sealed bike box for inspection. I did this and I checked that the box was properly sealed again. Upon arrival at OR Tambo, all the bikes on the ...
Last week I went to the ACSA permit office to renew my permit. I filled in the required paperwork but became stuck at the authorised signatory as my father was my authorised person for that, my dad had unfortunately passed away on 13 Feb. I approached reception who sent me to enquiries, the young ...