On the 20th of December I purchased a book on the Kalahari website from a third party seller with an 18 day delivery time. When the book was not delivered within the allotted time I contacted the call centre and after much effort got the contact details of the seller who informed me that the book ...
I ordered computer components from Kalahari the 9th of January 2014. I received an e-mail from them that some of the items were going to be late. My order was then split into 4 parcels which I only received the 20th, 24th and 29th of January respectively. This after having to pay a courier fee of ...
Logged an online call to find out if FNB offers a financial management tool that will aggregate my financial information across my accounts and investments. Call was not responded to within their 48 hours and then when following up with the number they provided, I got shunted around from one person ...
To buy 1 duvet cover for R279, 00 turned into a nightmare. When I paid with my CC (1st time round) i received an email from the salesperson dealing with my order saying that they cannot process order as their financial dept require a confirmation from my bank 1st for security reasons - ...
On the 21st Jan i made a booking online at Kulula [URL Removed] using my cheque card, the transaction was declined because I had reached my daily limit. I called online banking to confirm if the transaction will go through or I should make another booking, the consultant told me the transaction ...
Got to give credit where credit is due! Without a doubt the most satisfying and impressive service I've received from any online store - bar none! Well done! ...