I find myself in the most frustrating situation. My daughter Daniell Katz ID 890908 0139 086 - Dicovery Membership number - 011420580 - was a (Discovery) member at Virgin Active Gym - Old Edds. She decided to terminate her contract in October 2013 as she started going to a personal trainer at ...
To whom it may concern I was billed the full amount of R635 instead of the usual R105 (member of Liberty medical aid) for January and when I called last week they said I could choose whether I wanted the refund or for them not to bill me for the next 5 months. This is a lot of extra money to take ...
On 19/12/2013 I put my things in the changeroom locker my cellphone they dispute they are negligent. I'm angry the gym is not taking responsibility for my loss & seemingly doing nothing to help members keep their property secure. ...
I have been erroneously billed after my contract has expired for 1 year. No invoices were issued until the 2 years after the contract had ended. I have recently found out that this is unlawful and that refunds were issued to those whom found themselves in the same situation. These are my virgin ...
I joined the gym on the 18th November, the sales person saying anything that i wanted to hear including this one month free and I repeated this several times during the consultation and he kept saying yes. Now the beginning of this month on the 1st I got an SMS saying Virgin Active has debited my ...
Why am I paying R 650.00 to belong to a club with standards way below acceptable??? I had enough of poor management and control at the Old Edds Club in Johannesburg. This morning after doing a cardio session I walked into the ablutions to find that not one of the soap dispensers are working hence I ...