Today I visited the above store to return some articles. Firstly there was no one at any of the till points. A customer was talking to a lady and I asked where the staff was. On speaking and asking this question Renouldah walked out and started shouting at me and saying I always have a problem and ...
Standard Bank Northgate has got the service ever, not only do you make people stand at you're counters while they are enquiring, there is no direction or signage of where you must wait, your staff talk to each other WHILE a customer is waiting. What a horrible experience just to FICA I had to wait ...
One of the knobs on my Defy oven broke over the weekend. I contacted Crystal in the service department and she requested my proof of purchase, which I could not find at the time. She then went and found it in their records, mailed it to me for me to keep for my own record, and the service team was ...
I went to Vodacom Northgate beginning of last month to ask if I could put my cell phone account into my own name as it is currently in my aunt's name. They proceeded to say, yes of course I could all I needed to do was go with proof of my aunts ID and a letter from her asking if I could swop. I ...
Hello It has now been 3 weeks since i was promised a refund after Vodacom were wrongly debiting my account. Your call centre, spoke to Vincent, promised to sort it out and i am still to hear from anyone. You are quick to debit accounts but when a refund is due, you drag your feet. I want my money ...
My partner bought furniture from Furniture City in Northgate and all was well until they had to deliver the goods! 1. He got the wrong tv, he wanted a 3D tv and ended up with a LED tv & was told he would have to wait until July to get the right tv 2. The fridge and bed, he was told, would be ...