It disappoints me to have to write this report, because in the past Discovery have always been fantastic at responding to emails. But I sent a query regarding a medsaver issue on 3 December, and each time I get "we have forwarded your query to medsaver and you'll get a response in 3-5 working ...
About 18 months ago we stopped getting our ADT invoice, so on a monthly basis I have called for one to be emailed to me. Now people. how hard is it just to ADD a person's email address to send an invoice. You have no issue in forcing people to sign debit orders and getting your money. Yesterday I ...
I would just like to ask vodacom what my family must eat tonight as they took my debid order twice in two days inspite of assuring me that it won't happen. I even have proof that i phoned customer care to make sure not to take the same debid twice. I emailed, phoned and tweeted but they don't ...
I ordered items (Order 200846252) on the 28th Decemeber and today is the 11th January, where are my goods! Checkout said 3-5 days, unless i cant count, that period passed ages ago! I called Zando 4 times this week and everytime I've got the same response! "We dont know where your parcel is, ...
I had a parcel sent to me in the beginning of December 2012. To date I did not receive the parcel nor did I get any feedback when I raised a query with the Post Office via their website on 07 January 2013. Parcel tracking number: TC182546190ZA I want to know where my parcel is! ...
Vitality ended their contract with Bankmed on quite short notice on 31 Dec 2012 and now us Bankmed members can join Momentum Multiply. I now have to activate my Multiply Membership on-line but experience some difficulties. Calling and emailing as well as making use of the Free-Call facility do not ...