I am a member of Bankmed and in order to stay on Vitality in 2013, I opted to take out a Discovery Life Policy. I signed the policy up with my broker on the 24 Jan who assured me that re. my Vitality Points and Status, I will still keep all these benefits, there will be no change to it. On the 1st ...
OK been trying to get Vodacom to to respond, just respond to no service in our district. After two complaints on I eventually got a call from a network technician who would followup on the outstanding issue, for 4 weeks have heard nothing. Would you like some references from your customers that has ...
Please stop sending SMS advertisements to my cellno. You also don't give me an OPT OUT reply option on your SMS'S. ...
I have a contract with virgen gym via discovery Vitality. The original contarct stated that if I will not attend at least 24 times in a roling year I will loose my contract, will have to register again and pay joining fees. Now I got an email stating that my contract conditions have changed. I have ...
Have been calling MTN customer care to know whether I qualify for an upgrade or not. I dial 808 and get an option to select if I need to know when I qualify for upgrade. The automated system tells me: You do not qualify for an upgrade, you will qualify on 7 Feb 2013. Today is the 15th Feb. Last ...
How long do you keep your customers waiting on the line before eventually helping them or diverting the call to someone who can??? I have been waiting on the line in three separate calls today the last one holding for 20min before I had enough. This is really unacceptable. What is the use of a Call ...