Thank you Standard Bank for having qualified, well spoken and professional staff in your call center. It makes all the difference when you are understood, when you can understand the other person and when your problem is understood and resolved efficiently. It really makes me feel like I DO COUNT. ...
I have requested a cancellation of my contract from CELL C last year. The account was not cancelled because I had to pay a commitment fee. I paid the fee in February and expected my account to ne cancelled but I was suprised to still see my account being debited. I then made a call in June 26th and ...
I find it quite strange that Cell C doesn't respond to queries/complaints if directed by e-mail to customer service, however they are quick to respond to Hello Peter reports. Service is shocking! I e-mailed a consultant directly on 18 Jun and 11 Jul and to date I have received no response. I have ...
After numerous mails and calls i am at my wits end i bought a new Tourer SP from Brits caravans the caravan is advertised and supplied with a standard 60 liter fridge in my case the caravan was delivered with a 47 liter fridge after taking this up with Brits Caravans i was told to speak to Jurgens ...
Ive complained via every platform out there, email, customer care hotline etc but Ive got no results. In December my cellphone got, my network provider was slow in giving me my ITC number. I was assured by some faceless and nameless email from Edgars that I could still make the claim. But when I ...
I contacted the upgrade center to upgrade to a new phone and package. The consultant I spoke to was fabulous: Pearl. I requested that they match the offer/package offered by the network service provider I am on. This provider had a two month added data benefit which i would like them to match. ...