I went to pay my dstv account of 695 and was told I need to pay 2660 due to a payment that was made in nov 2012 having been reversed in dec 2013? I did as I was asked but could not understand how a payment can take 14 months to be reversed?... I was then disconnected on the 14th for no reason when ...
Good day i was previously refunded because you guys went and debited mny account without my consent.i have to make 10 calls and only when i went to Runburg i was refunded after 3 hrs.this was 3 months ago, everymonth you send me and sms remindinf me to go and pay and also cancell my subscription, i ...
4TH COMPLAINT - BAD SERVICE - REFUND PLUS INTEREST THE CALL CENTRE AGANTS ARE DUMP! AND TOO THE PERSON HANDLING THE COMPLAINT! NO LISTENING SKILLS, PLEASE PULL THE VOICE RECORDING WHEN I CALLED TO CANCEL THE DSTV AND WHEN YOUR COMPLAINT PERSON CALLED ME. SHOCING SERVICE!!! MULTICHOICE, WHERE IS MY ...
Long story short: Ordered the Explora decoder. A week after NO delivery I received an sms stating my decoder was delivered. I phoned DSTV OnAir just to learn my ref # was linked to another account. DSTV couldn't verify my details by ref # or cell number, that too was linked to someone else' ...
I have waisted R180 airtime trying to get my dstv sorted out, after being told that they will call me after an hour, I AM STILL waiting! The consultant didn't know what to do to sort my dstv out and simply threw my problem to the side! I pay for a service every month I expect service or at least ...
Last week Thursday 5th September, I received an email regarding the cost for the insurance on my PVR. In the meantime I have took out insurance on my house and so the insurance covers my decoder just like the one I have with Multichoice. Therefore I wanted to cancel my insurance on my decoder which ...