On the 09/12/2013 I applied for a top up contract online and was called by a call centre agent named Gloria Shumba. I requested a Blackberry Z10 on top up 100.on the 11/12/2013 i was suprised to receive two phones of the same make instead of one. I proceeded to call mtn direct call centre to solve ...
I switched to the Samsung S4 and stayed with MTN (I was planning to switch to Vodacom after 15 years) based on the availability of the MTN750 (R750 airtime, 750 SMSes, 750MB data) with that phone for R849 per month (Renee, MTN Direct). My first bill was double my normal bill. My second even higher. ...
I recently made an Upgrade via MTN Direct Call centre and what a Mess. The phone and Tablet were delivered to me and the tablet does not read a Sim. I phoned them and was advised to take it to Centurion MTN Centre for assessment. A collection number was then issued to me BUT they requested the ...
My husband's recently obtained laptop contract was delivered to him on Monday, 16th July 2013. The contract was taken up via telephone and he specifically stated that he chooses the top up package. We later realised that the option indicated on the contract was not the option he asked for and the ...
MTN Direct called me offering me a contract of which I took to the MTN service centre which is situated on Rivonia and Summit road in Rivonia, a few days later the contract was delivered. Upon getting home activated my sim card opened the laptop, etc. Tried to log onto to the Internet of which ...
I took up an upgrade with MTN and agreed to a new Blackberry 9320 in December of 2012. Since that time the phone was not delivered... I have called numerous times and the most recently yesterday twice in 1 day. The 2 people I spoke to had promised to call me back but to no avail... I have been ...