I'm very unhappy with the appalling service I received and still receiving from MTN.I applied for a contract phone and received it on Monday evening. I was send from pillar to post and then finally I manage to activate after 4 days. I was then put on an incorrect package that I did not apply for. I ...
I called the Corporate call centre, wanting to upgrade my contract. I was aware I would no longer be approved for this contract as I no longer work for the company (i freelance for them). I stated this at the begninning of the conversation. The lady continued to assist me with the contract, costs, ...
I applied for a cellphone contract over the phone... the staff were very helpful and assisting me with the contract that was concluded over the phone... they did not explain their terms and conditions... a month after i had the phone .. it got lost... the rep that i spoke to advised me that the ...
My Corporate Contract was due for renewal in March this year, I contacted Corporate for the upgrade, but two days later I forwarded an email for it to be cancelled, last week I contacted MTN Corporate and to my horror I was told that the upgrade was done, I immediately notified Corporate and spoke ...
I upgraded my contract through the MTN Corporate call centre on 8 February 2013. A very helpful Celvin assisted me. A week later the phone was delivered however it was the wrong phone, I had ordered white and they had delivered black. I called the call centre and advised them of this. They said ...