Even though Tshilidzi works at the technical department, she went to lengths to ensure that I got my phone. She liaised with the consultants on my behalf and made sure all my documentation was received by the relevant people. Now that's what I call good customer service. ...
My son went for a operation. The above mentioned doctor charged 100% over medical aid rates, where at the time of the operation stated that she charges Discovery rates. We payed her in July 2012 the amount of medial aid rates. She has personally banked the cheque and not declared it to her accounts ...
I'd like to hilight issues with Discovery. I've already complained through healthinfo@discovery 0. I had to scan and email the original Discovery form at least five times - a time waster. Discovery clerical error 1. I received six email notifications and membership cards and had to call few times ...
Hi I ordered a phone with mtn on line and they delivered it on the 7th of February 2012, so i was not happy with the phone and i took it back to MTN in morning-side as it was still within the cool off period. the guy at MTN gave me a reference number and said that the contract will be cancelled in ...
Last week i was admitted to Morningside med-clinic... upon discharge... i left behind my jeans and my shoes. i called and they confirmed they had everything. When i went to pick it up, only my jeans was there!!! disgraceful, to think the people you'd trust with your health would your stuff. i want ...
I would like to thank Vis for a great service, and for going the extra mile for me. Ever since taking over the position of Service Manager, things have changed for the best (better is not enough) at Fordicks. Big ups! ...