I know that this complaint will not receive a positive reply from MTN, but at least it is on record to help all those other unhappy customers. It is amazing to check the Hello Peter stats on MTN. There are 411 pages (12330 lines/customer entries). On the first 5 pages there are only 4 happy faces, ...
I had an issue with my blackberry and as it was still under warranty, I took it the morning side branch for repairs. After 3 weeks I got a call from an extremely rude lady at the branch saying that I must just fetch my phone. I asked if it repaired and she said no, that it is irreparable and ...
After several visits to branches to change my cellphone number for my OTP and notifications this has still not be done. My number was changed, but I still don't receive notifications or receive my OTP on the right cellphone. Everytime I get told, it will work in a hours time - but without any ...
So after reporting an incident that is unacceptable in any country (besides south africa), MTN yet again has only generated a generic e-mail on taking action and nothing is resolved either. Only disappointment has been generated by MTN and is a definite company that cannot provide any business ...
Early Sunday morning i rushed my best friend to Morningside Hospital for drinking and a overdose! Upon getting there she was completely out of it and unaware of what she was doing or saying. I ran into the emergency unit with my t-shirt ripped almost all off because my best friend was so out of it ...
MTN has always been a preffered network until for business contracts. First wait was 2 weeks for confirmation on approval, after being promised two days, has been cancelled and so was requested to reapply. I personally had to go to MTN as the servicer was none responsive to his own mobile. After ...