A summary/background to my concerns: My elderly Parents depend on being reachable via Telkom. They cannot afford Cellphones. It is now MORE THAN A MONTH that their line is dysfunctional - with an obvious increase in their anxiety levels!!! 1) Fault first time reported on 09/12/2013 - No response. ...
This specific branch of ABSA, Monumentpark, Pretoria, really has the ability to irritate me. I go to them since they are the closest branch to my residence. I have 2 daughters, and had a Target Save account for each. We received notifications, the investments matures on 24 June 2013. We decided to ...
I reported Telkom service previously. On 18 Dec 2013 the Telephone and ADSL went down. Reported it to Telkom fault no 326CTK181213. On 23 Dec 2013 received an SMS which says the fault is in hand and attended to. On 27 December Mr/s/Me/? Tshego Matlou confirmed via e-mail that the problem was ...
For the past four to five years we are experiencing that when it rains or there is heavy weather our telephone and Adsl lines go down. This implies that nearly every time we do not have Telkom services over Christmas. Last year it took 3 months and an additional R300 to get a service (Telkom says ...
I have spent A lot of the time on the telephone with various operators from absa yesterday. Nobody could help me with the problem with my account. At Absa branch in Monumentpark I was referred to a consultant by the name of Aubrey Modise. This young man went out of his way to be helpfull. He was ...
I applied for a new 5GB Data Promotion @R319 contract at Monument Park in June. First month I did not receive any night owl data (advertised as 5GB 5GB night Owl) I was told by Alta they need to migrate to an open contract the next month. So no Night Owl data until migration the following month. ...