This is such a great example of customer service and going the extra mile. I went to Clicks to find out about product details and prices and requested a brochure. The lady I was referred to, Vivian, said she would let me know about the time the rep would be in. She took my number and phoned me the ...
Yesterday i went to the store in Mimosa Mall requesting linen pants, there was no size in the Mimosa Mall branch. I requested that the lady please check to see if the other stores in bloemfontein had a size 34. She logged into her system without even looking my way or for that matter showing any ...
On 9/02/2013 I wanted to purchase underwear for my daughter @Foschini Mimosa Mall. I had to ask that the sales assistant in the underwear department be called as she was not on the floor. The three cashiers made a mockery of me when I asked if my daughter could fit the underwear, the comment was ...
After 4 personal visits and 3 phone calls, CellC has failed to change my Debit order from the 28th of the month to the 1st of the month. I went to the branch four times and every time they said: "Sir, it is fixed and will go off correctly next month". Bull twang, it has not been fixed. In ...
Bought a fridge on the 03/02/2012. was told by the sales lady that item will be delivered on the 07/02/2012. i called the branch after 15h00 on the 07/02/2012 to confirm delivery. No one knew about it seeing that the sales lady was on leave. After my 3rd call i was promised that the item will be ...
I recently filed a compleint with Vodacom Tygervalley Group, which was wrong! The complaint is actually meant for Vodacom Mimosa Mall! My phone has been in for 3 repairs in a matter of 8 months, with the same problam, only according to them different solutions. Now all of a sudden my phone has ...