I would like to thank Thabang for being very helpful, if only they could be more consultants like him. I was on the verge of switching to a different insurance company because of the service i had received - capturing wrong details, consultants that are no where near helpful BUT after speaking and ...
I want to comment on the outstanding customer service I got from Mammuso Ndabezitha when I called in MiWay to update my policy. The lady was so friendly, engaging and happy to assist me to get it Mi way by listening to me and taking into account my needs. I could actually imagine the smile she had ...
I called in to update and check if my account could be reviewed. Call answered by a very helpful lady by the name of Flory who tried her level best to assist me but my query was a bit high for her department and she escalated the call to a very very very helpful gentleman by the name of Lemmy who ...
She assisted me with changed of address and reaccessed my policy. My premium also decreased which I am very pleased with. ...