Following on from my first complaint in JULY - "Waiting forever for a repair" - Defy eventually made contact stating they couldn't source a replacement part for my fridge. They promised to replace the unit - Probably with another model as this 1 had been discontinued. Charles said that he ...
On the 16th January 2013 I went into the Vodacom to ensure my mobile phone. R149 was meant to be debited off my account monthly as the premiums. The first debit went off and thereafter I didnt notice. Eventually upon realisation that the debit is no longer running I queried this with the call ...
I spoke to Magdeline with regards to a amendment on my policy, she assisted me with the problem and was professional and very helpfull. Not once did she make me feel as if I was bothering on a Friday afternoon. She stayed on the line whille assisting me and waited until I've received my documents. ...
I had a burglary at my house on the 21st of last month. Rene Viljoen was my assessor helping me with my claim. Today she sent me a letter mentioning they are rejecting my claim due to dishonesty and I have failed to comply with their rules. When she called me before to make an appointment she said ...
I was happy for the service and assistance received from Selina today. From my own rating I give her 100% . ...