I had a debit order that was debited out of my account and I didnt know what it was for, I arrived at Capitec Maponya Mall and the lady at the door who does ticketing was more informative than Thando. I told Thando my problem and all she did was print out 2 forms made me sign them then when i ...
I open a gym account 2011 late, i never go there to gym ever since because i didn't got time.so today i got surprise when the was debit order on my account, i am a student how can they take money when its been to long not taking it and i no longer stay where i used to stay, i tried to call them the ...
I came in to enquire about what the way forward was with a pair of sneakers that were faulty. After a couple of genuine and thorough questions I was offered to get a pair of sneakers to the value of the shoes I had or wait for the same pair that I had to be brought in from another branch. They were ...
The management staff at this branch do not know what customer centricity is. The customer service department is pathetic, i had to wait in the queue for an hour. This amazes me as they have their 6 promises which they do not practice. We took this up with one of their Supervisors named PETRUS and ...
Ok, i was so dissapointed by the service i received from Itumeleng @ MD'S in Maponya mall, the gentle man 1stly brought my order after waiting 20-25 min not th@ they were that busy he brought the orders th@ where after mine... told him im extremely disappointed in y are other ppl serviced 1st and ...
It was on the 25th Oct around 20h00 i went to buy 2 happy meal, 1 big mag and 2 mac feast deluxe. itumeleng served the guy behind me without telling me the reason why, when i asked why he replied whatever you are thinking its fine, so i thought is the quantity of the purchase not customer focus. i ...