Hello MTN. I think there is some confusion here. After multiple attempts to resolve my issue, to date you have made only promises. Yes, plenty promises and nothing happened. I got so frustrated that I requested you take your back. Then more promises followed. Eventually I was informed that MTN was ...
I received response from MTN on here almost two weeks ago, that my problem is referred to management. As expected, no news yet again from MTN. In fact, I just received another threathening bill from Van De Venter Mojapelo on behalf of MTN, stating that the full amount of almost R 80 000 is due by ...
I took out a contract in october 2011. A business call at 249pm. That includes my handset fee per month. I then migrated to a topup 315... I now decided to switch back to my original business call... Only to my surprise. That a migration fee would now be charged!!! So to return to the initial ...
Good day. I recently purchased a cell c prepaid sim card as i stay in a remote area of SA. I wanted to check the speed of the internet connection on prepaid before i commit to a contract. To my surprise the speed is excellent. Im overjoyed. I have been using a vodacom number for year as it was jus ...
My previous complaint on HelloPeter received a response that my complaint had been escalated to management. I received an email on 11 March 2013 that they would be looking into the problem. So how long DOES it take for management to respond? It's been almost a month already, when all that has to ...
Good day. I normally have complaints, but today i would like to commend Vodacom with their smart s, m, l, xl packages. It is definitely more inline with competitors but still not right up there. I have been a vodacom user for over 10years. I have one prepaid and 2 contracts. I just like to bring to ...