In August I was sitting with my Senior and other colleagues at work when I started receiving sms notifications of withdrawals on my account. I did everything that was needed, phoned in cancelled my card and even went into the branch to report it. I after a while received a letter stating that that ...
I was advised by my Nedbank branch (Karaglen) that I should change my account to a Savy account as I was paying a lot of bank fee's. Good service - yes, agreed. Then it goes all wrong... I open the account at the end of July (approx.) I return to bank when advised my card has arrived to present my ...
I am extremely shocked at the service from Oceans Basket Karaglen. Firstly they gave us a kiddies chair which was broken & did not make us aware. They took it upon themselves to give it to us without even letting us know it was broken & as a result my one year old son fell off it back first ...
Although it is not my usual branch, I visited the Karaglen branch a few months ago to open a savvy account and now there is no where else I would go! The service I received from Jane Smith was outstanding! She was friendly, swift and efficient! She changed all of my debit orders for me and linked ...
I believed that going through this company I could change my surname quickly and without hassle. Instead - I had to go to home affairs met a lady who pointed - Pointed to fingerprints, pointed to payments and pointed to get photos taken (all of which I paid for our my own pocket) Got an SMS from ...
I don't often complain about service, but as I am in the service industry (hotels) I felt that this was warranted. My husband and I often pop up to Greenstone to have breakfast at the Mugg & Bean - we find it Value for Money - Today however we decided to support our local branch at Karaglen - ...