I received a statement of account from MTN mentioning I have outstanding arrears, it also mentioned that I have 14 days to comply else it will be forwarded to legal. 9 days have passed when I went into an MTN store in tygervalley Cape Town, they mentioned that my account has already been forwarded ...
Nature of Enquiry: Website Functionality Sent 21 Nov 2013 15h29 Comments: I am not able to switch between packages. As I travel during the week I normally switch on the Easy-view package when I am not at home. On weekends and certain days during the week I was allowed to switch via internet DSTV ...
I received a notice on Saturday that i had been charged R15'000.00 for my MTN account. However this account is supposed to be capped at R4500. I contacted MTN to investigate, to be told that they could only start looking at this on Monday. Although this was painful there was nothing i could do ...
She explained everything and she is going the extra mile! Thank you Inid ...
My query from previously is still not resolved. I get emails and voice prompt calls, but am frustrated that nobody is resolving this matter. Stop with the voice prompts and emails, please I am trying to sort this out, come back to me ...
MY ORIGINAL COMPLAINT - STILL UNRESOLVED AFTER GIVING THEM ALL THE DETAILS THEY ASKED FOR... WHY BOTHER ASKING ME TO FILL OUT ALL THIS IF IT'S GOING TO GET IGNORED ANYWAY?? My MTN contract phone has SUCH baaad signal!!! WhatsAp takes forever to send messages. If I'm speaking with someone it loses ...