I would like to commend Rene for her work. She always gave feedback in time. I knew what was happening on my claim every time. It was a pleasure dealing with her. Keep up the good work. ...
Wayne went way beyond the call of duty yesterday and I just wanted to publicly thank him for providing me with the level of service that he did yesterday. Where most people would have said that it has nothing to do with him or his company he went the extra mile and solved at technical issue with my ...
This is the third time that I'm complaining about Bonitas without anyone getting back to me, all they say is they are aware of the complain and will get back to me, The claim that they have paid Ekhurleni Medi Clinic and my mom got threatening sms from the hospital that she has not paid. Due to ...
On the 9/01/2013 upon returning to work from leave, I noticed that my billing account for December was 2x the usual debit amount. I called and spoke to Cathleen who advised that there was a probelm as they double debited their clients & were fixing this (ref 3177142). I then explained that was ...
I only had to do with them twice and yet both times the accounts was a frustration and the customer service some of the worst I have ever seen. My biopsy was sent to them after my operation 14 Feb 2013. The claimed against 14 Jan from my medical aid resulting in the R711 being deducted from my ...
I would just like to compliment AA on their outstanding service. I broke down last week Friday and decided to sign up with AA that very day. The process was so quick and easy and the call centre staff are efficient, helpful and friendly. They keep you updated with their movements and their follow ...