I opened a funeral policy last year the person who helped me was very friendly she called me everyday to ask for my bank details Now I c she was only friendly to seal the deal It happened that I lost my job! But I had money in my bank account so they still debited me till Jan I didn't mind though ...
Wow, I have no more words for this call centre. I have been calling the call centre every 2 weeks since September 2012 and have gotten nowhere. I submitted my docs and they said that when they are done processing the docs they will send a statement. Finally in March 2013 they said that the ...
I gave the requisite 1 month's notice to unsubscribe from the Cell C Get It service on 26 February, 2013 - reference 6055096. Notwithstanding my having paid the monthly premiums up to and including March I continue to receive sms's advising that my account is in arrears and calls from my phone ...
Today i noticed that i had 2 debit orders from Hollard legal plan. In April i took out a legal plan from Hollard and as per our contract, my premium was supposed to be R200 per month. End of April my debit di dnot go through due to a wrong bank account number which was updated on the system. I ...
I would like to thank Thapelo (Support Dep-Call Centre Agent) from Web Africa for the most wonderful call centre experience. I have never felt so valued as a customer. while talking, my airtime run out and Thapelo instantly called me back and literally went out of his way to ensure that I receive ...
For everyone that is considering debt counselling choose your debt counsellor wisely. I've been under debt review with Consumer Assist for the last 5 years and if it was not for my own intervention I would have been worse of than when I originally went under. They have done nothing for me, in fact ...