Tuesday (11/06/2013) I discover I cannot send sms and check my airtime balance, call the call centre 111 they did try to assist by having me switch off my phone and remove the battery. This did not work at all. They did call me back after this spend almost 2 hours on the phone, advising me to try ...
I am awaiting approval on a optometrist script from Oneplan for more than 2 months. They e-mailed me to get the script which I subsequently sent to them. Very quickly they answered back and said they need it to be on the optometrists' letterhead, which I AGAIN obtained very quickly and sent to ...
Moving is an incredibly stressful experience on its own, but made worse by removal companies such as Mini and Maxi Movers. They showed up late, which resulted in me not being able to be there the whole time while they were doing the move. My cleaning lady who is incredibly trustworthy and has ...
A few years ago, Vodacom made me a Platinum member due to my spend levels. Two months ago they send me an SMS saying I need to maintain spend in excess of R2500 per month on average otherwise I would lose the Platinum status. The next month they removed me from the programs DESPITE my spend ...
Upset about not been rewarded, but I have a cheque account. As per you terms and conditions I should be rewarded because I have a qualifying cheque account. I thought that you are the best bank but surely not. I have een a client since 1987, you do not value your clients. (Supplier name changed ...
I first made contact with Discovery Card 2 weeks ago from an FNB branch to close my account (Monday 3 June 2013) (the branch cannot close the account, you must call Discovery Card); I called again once during that week when the call centre confirmed a call has been logged and has been sent to a ...