Hi, I have had a DSTV mobile for a while now. The past few weeks I was not able to use my device. I have to constantly call the call centre to re-send signal for me to use this service. It works for the day, then the next day at the same location, I have the same problem. This is very frustrating ...
I had just recently installed a Tracker in my car so I could get my premiums adjusted, and after sending through the receipt I was a little disappointed with the adjusted amount. I then called through and was helped immediately and within moments my premium was adjusted to a much better affordable ...
I phoned last Tuesday- Hung on for 40 mins. No response so sent an email. No response to second email. I need to get a procedure authorised. Today 28th OCt, no response via email. Tried to phone again. Got through to call centre at 4.27 on my clock and waited until 5.15 and then hung up in ...
I have had a problem with my account whereby my 1000 free smses are not loaded. This has happened before. An individual did contact me after my last complaint, she loaded my phone with R100 airtime to use until the problem was fixed on Monday. While I do appreciate this the problem does not seem to ...
I purchased my 1st TV licence a few years ago. I only once received my licence disc in the post and all was well. Until I had to renew it annually. i have diligently paid my TV licence every year since but after the first year have never received a new licence disc with valid dates on. I haven't ...
I have had this issue previously where my account has not been credited with the 1000 free smses that is part of my contract. This problem is STILL NOT FIXED!!! I have had no money on my phone since Tuesday and have had to reload using my own money. This is NOT part of my contract. PLEASE FIX THIS ...