A foreign item sent by EMS is stuck at JIMC for 2 days now. Capemail does not know what's going on. They suggested I call 011 961 6000 but that number only rings and cuts out after about 5min of ringing. I've emailed JIMC but got a vague response that my item is still at customs with no indication ...
How shocking that a parcel that came all the way from America in less than a week, should at the JIMC for 3 weeks. Lame story on the tracking site that an attempt has been made to deliver. Really? Nobody answers the phone there - you're on hold for ages just to be cut off on purpose! In case ...
I'm trying to get hold of the JIMC to find out why my parcels have not been moving for 4 days. I hold on for more than 5 minutes, I hear the phone picked up and then dropped!? The is outrageous! Please tell me why the following parcels have not moved: RI272143168ZA RI273565370ZA RI273566724ZA I've ...
Tracking a package from Hong Kong it finally gets a local tracking number 15/05/13. Was not planning it, but after about 20 calls to I verify that my package was at JIMC and asked if I could come through on Saturday to pick it up and save some time, answer YES. Was hoping I could use item in ...
My parcel RQ134033460SG (South Africa number RI269752230ZA) is stuck at JIMC for weeks now. I have already faxed proof of purchase 3 times to number 0865581252 but it makes no difference. This is unacceptable and someone needs to be fired. ...
I am awaiting 2 parcels from abroad. Senders post office track and trace system shows that the items have reached South Africa on 9th May 2013. Since then I am trying to reach the customer care over phone and email. I have called many times and either I am kept on hold or no one bothers to answer. ...