I have applied through the Absa website to upgrade my account to a cheque account, i have received poor service with never being contacted to advise that my application is in process or they have recived my application supporting documents!! i must phone the call centre all the time and the agents ...
I have always enjoyed Jonathons Service, his attention to detail and personalised service has kept me and the people i referred to him happy at all times. Jonathon has the unique ability to remember each of us by name and knows exactly what packages we are on as well as directing us in the most ...
On the 4th of February i called the call center to apply for a credit card, everything was great. Until i had to call the E bucks to find out something when they told me that you need to have a cheque account with F.N.B to get your cash back with the petrol card. I think F.N.B is a misleading bank ...
I call in because my uncapped lite package (throttled to 384kbps when over cap) is performing at 128kbps... Firstly, Your agents enjoy sending me around from data to customer care to data to customer care. Secondly, their knowledge of your routers is astounding. Giving instructions to me that arent ...
I have 2 contracts with MTN and keep on being harrassed by SSDA lawyers claiming that the one number has been handed over for collection from MTN, yet the contract was upgraded just a few months ago and has never been in arrears. The line is still active yet I get letters of demand and VERY rude ...
Intec listed me for cancelling my contract, after following their cancellation procedure to the point. I spent a lot of money calling the useless call center, at some point I was informed that my query has been escalated. No one called me even the legal dpt never called me. I cannot get any credit ...