After reporting download speeds of less the .03mb in a 3g coverage area on saturday 20 april, up to now, nobody ever gave any attention to my issue. I phone them every evening to follow up, and get promised that somebody will contact me, all!!! I'm fed up!!! ...
When trying to make a call, there's no ring tone. And after a few seconds, the call attempt gets dropped. This is with DIFFERENT PHONES and DIFFERENT SIM cards. Some times the call DOES get put through... to an UNKNOWN number! ...
My cellphone is registered to my business and for the last 2.5 yrs I have been paying MTN R341.23 (over R10 000 to date paid) for a 2GB data bundle. Unbeknown to me, a business contract cannot have an additional data bundle loaded if there is an existing data bundle with the contract that was ...
My uncapped account has been soft capped, as it is a UNCAPPED account any form of capping in unacceptable. Soft capping was not in the terms and agreements when I moved ISPs. I have also not been given any notification of changes to the agreement. I will go to the ASA with this as soft cap is most ...
Hi! I needed to add a package to my account that wouldn't work. Leon helped me put on a SUNDAY night at 10pm. Props to him and MrBeep. So far the service has been fantastic. ...
Well, they did not contact me, neither is the account closed. I contacted them this morning and they said they will close the account immediately. As of writing this report, the account is still open contrary to their promise this morning. Meanwhile I have all the written proofs of their complete ...