Thank you to the 8ta/Telkom Mobile team. My bill was sent to me and what the lady at the store failed to explain was explained to my satisfaction by Jade... ...
Agreed upgrade details with Vusi Chanzimula on 30 April with e-mail authorization as requested. Virgin contract registration delays due to system upgrade and packages changed since 1 May. Want to sell me more expensive contracts with less airtime on 2nd May which I did not accept. Requested Vusi to ...
Thank you to the WW Insurance team for dealing with my query! My refud was processed quickly and I received my documentation on time! ...
I have been with Vodacom for many years. Last year I did not have a stable income and was living hand to mouth. Vodacom contacted me before they cut the line to inform me that I was in arrears and that the line will be cut. All good so far. I knew I was not able to pay and I knew Vodacom's point of ...
Nearly 4 years claim-free. No "outbonus" though. Written communication from you dated 2010/11/23 stated that a projected bonus of R2, 352.73 was payable on 2012/11/25. But it's now May 2013, and still no "outbonus". After my query about this, last Tuesday, after a number of ...
It has been a month and still no feedback from Fabian October on EC-ZHQG-3KLUF2 or S3-TNW3Q-QXXKC. Is this how you do business? I complained previously and you said I would be contacted but NOTHING! IS VODACOM TOO BIG TO CARE ABOUT US? ...