My Husband and I recently stayed at the Arabella Hotel and we were shocked at the poor attention to detail. Here was our list of issues: - Our room door (Grand Deluxe Room) needed a rugby tackle to open and close; - The hairdryer did not work; - Our room was only cleaned after we complained that it ...
So yesterday (26th March 2013) I got called by an 8ta representative informing/reminding me that my contract is up for renewal. The representative informed me that I am eligible to upgrade to either the BB Z10 or iPhone5, which is all fine and well. Then came the question..."What would my ...
I was very impressed with this relatively new and unknown online supplier. Their staff was very friendly and helpful. Their correspondence was excellent, quotes and inquiries were responded to in record time! My order was processed with ease and soon after stock arrived, my order was delivered. I ...
I am happy to report that Helen has contacted me with regards to my booking, it had in fact been booked she was looking at the wrong month. I would like to recall my complaint thank you ...
Good Day, on the 13th March i confirmed on email with Helen that she made a provisional booking for my accomodation for the weekend of the 26th-28th April, i also asked her to confirm whether i could make payment on the 25th March where she replied "fine".' this morning i called as i ...
After repeating my ID number 5 times to different operators, repeating the same information ad nauseum- "there are only white cables at the back of the decoder. So are there blue and green. No only white. Is there a yellow one. NO- ONLY WHITE!! "Etc. They should be trained to LISTEN. And ...