We took out a medical aid with Discovery, the covered on 01/11/2013. Premiums was taken out on 4/11/2013. I received my card and documents on the 11/11/2013. After reading the very complicated document, we decided to cancel the policy. We called discovery on 13/11/2013, at first we were told we ...
In June I had to go the hospital. I got all the relevant authorization information and all. I do understand that this could have been done in a doctors consulting room, but even to say that it had to be an hour in theater become 2 hours due to complications. this is still fine!!! From the beginning ...
My husband had a knee operation and in theatre they administered an injection for an irregular heart beat. Discovery decided that they would not pay for this injection (R194.16) because they feel it is a lifestyle type of medication??? WHY oh why would they administer this in theatre for an ...
CURRENTLY HOLDING ON THE LINE FOR DISCOVERY TO SORT OUT A CLAIM THAT I HAVE SUBMITTED MORE THAN A MONTH AGO, I HAVE SPOKEN TO SO MANY PEOPLE, SOMEONE FROM CUSTOMER CARE EVEN PHONED ME LAST WEEK AND PROMISED IF I SUBMIT IT AGAIN (THIS WOULD BE THE UMPTEENTH TIME) THEN IT WOULD BE SORTED OUT, NOW I ...
I cancelled my Discovery Health in February 2013. I was told that the savings portion will be paid back to me after 3 months if no claims were submitted. When i called earlier last week to follow up on this, i was told a whole different story. My money will be paid back after 5 and a half months!!! ...
I sold my car last year in July, and as a result needed to get new stickers from Discovery to stick on my car windows that indicate the emergency contact details in case of an accident. I requested these stickers on two separate occasions from Discovery, and now 8 months later I still haven't ...