I took out life insurance telephonically with Virgin Life. I had a query as to an exclusion I did not feel happy about as well as further info regarding the wording of certain points. I mailed them, within half hour Monique Booysens from Virgin Life contacted me and explained all to me and ensured ...
APPLIED FOR A CONTRACT AND RECEIVED MY PHONE ON WEDNESDAY MORNING ON OPENING MY SUPPOSED TO BE NEW PHONE IT IS NOT WORKING DOESN'T TAKE SIM CARD. NOW NOT USING THE SUPPOSED TO BE NEW PHONE I PHONED AND THEY SAY SOMEONE WILL COME COLLECT THE BROKEN 2ND HAND IN BOX PHONE THIS MORNING SOMEONE PHONED ...
This is a big thank you to MALCOLM PILLAY: Service Assurance Consultant. From the day i laid my complaint regarding documentation i did not receive from budget insurance Mr Pillay was in constant contact with me. He went beyond the extra mile. When i received the wrong documents again after my ...
A few months ago i called to changed my billing date to the 27th as my salary date changed, surprise surprise this was not done. I called yesterday downgraded my package due to financial difficulty, made the payment last night as it was the 27th RIGHT! so the downgrade was done and this morning ...
We had an contract phone with them, we down graded the contract to top up. For the last 3 months they have deducted R5500.00 thousand rand from us, witch is more then we owed them. Now because of them not being able to do their jobs properly, they have caused absa to now close our bank account. I ...
I have a payment plan with Vodacom which is being paid off every month. Unfortunately nobody is willing to supply me with a letter proving that I have a payment plan in place which reflects badly to my creditors. Can someone please assist me urgently? ...