Firstly: I own an RCS card/account which is always paid the correct amount on time every month. On the 19th of December enquire via the cellphone service how much needs to be paid for the month of December - only to receive a message stating "your available credit is currently R0 as your card ...
Nothing much to say but : CANCELLATION FEE PAID : 20/08/2012 CANCELLATION LETTER SENT: AUG 2012 IT HAS NOT BEEN CANCELLED. I have made and received calls and reference numbers for those calls, but it means nothing to you guys in any case. You've deduced the amount of R218.98 for last 10 months now ...
I moved into my new apartment end of January 2013 and I informed Mweb of my new address so they could liaise with Telkom who needed to install a new connection for me. I paid my phone account for the month of January. I have been in the new place with no phone line for the past 6 months but still ...
A problem with the billing of my account was quickly sorted out. ...
The legal depart is debiting my account of unathourised amount when we have made an arrangment for them to deduct from my salary! No manager is willing to assist me! ...