I just have to commend the call centre staff of Multichoice on the their excellent customer service. So many call centres could cut a page from their book. Keep up the good work Multichoice, it's a real dream to call through for help (even if you do have the self service). ...
I received an SMS from ADT informaing me that an amount was outstanding on a old account. I immediately called ADT customer services to query and was told that to ignore it as there was an account error. I asked them to send me a counter SMS to tell me so. I got no SMS just a surprise deduction ...
I have never received an SMS from your Company or agreed to any service from Mira Networks at all. I have contacted MTN who have blocked this service. Please urgently refund me R175.40 plus VAT = Total R199.96 which was deducted from my MTN account without my knowledge or authorization ...
My Debit card was taken at the ATM on the 5th Sept and I reported it immediately to the bank and cancelled that card, Then I noticed on the 6th Sept, money had been drawn out of the account again, I transferred what was left in the account to another account, and phoned them again, again they ...
During October last year I bought a few items, but returned most of them. My balance increased by R205.67, but my instalment was increased by R160 from R770 to R930. After numerous calls to their call centre they decreased my instalment to R685, but only for one month. The next month it was R930 ...
I have a top-up contract which never is charged at the pre-agreed upon rate. Every month the account is higher. I have lodged a complaint on the website only to be told it is internet usage. My contract allows for a certain amount of hours of free airtime per month plus 600MB internet usage and ...