FNB at it again... Last month it took me 7 days to get my money back from FNB.By the look of things, I'm going to experience that again this month. As long as I'm still FNB client, my duty is to call every month end for money being deducted by bank from my account without any arrangement with them. ...
Dear Virgin Mobile The above cell phone contract will be ending shortly. I would like to convert from the contract to prepaid for this line. I tried calling your help line. today at 09h30. I spoke to a consultant who informed me that if he is to record or diarise my request for cancellation of the ...
I just want to thank the Customer Contract Management division, in special Ms Razona Louw, who assisted me in sorting out the unauthorised debit order on my account. The matter was sorted swiftly and efficiently and she remained in contact with me to update me on progress. On Friday afternoon the ...
I asked Cartrack to move the tracking unit from my old vehicle to my new one. The new vehicle was at the dealer and the old vehicle was with me on the opposite side of town. I was told this would take - 3 days to arrange. I got a call to say that Cartrack had a cancellation and the Technician was ...
28 October 2013 Hi Sylvester (011 549 1700), you spoke to me on 26 September adamant that your will come back to me. I've been waiting for over a month now for you to come back. Can you please respond instead of giving the standard suppliers response, "We will get an experienced technician ...
This pas weekend, i had a debit order go off my account which i did not authorize. There is no signed form, no verbal agreement to proceed with this debit order. I phoned the bank this morning where they advised me that i need to go into a branch to resolve this query. This is utter nonsense... how ...