A few months ago I cancelled my neotel contract which included the phone and modem. I specifically asked that both devices be converted to prepaid. Call Centre told me that it would take 1 month for the cancellation to go through and thereafter the conversion to prepaid. To-date only the modem has ...
I would like to take this opportunity to thank Wayne for the fantastic work he has done this far, I now look forward to speaking to Wayne as he is a breath of fresh air. You can hear him smiling over the phone, welcoming and willing to assist - I believe he lives the values and has tenacity drive ...
This is my second complaint about the service I have received from Bankmed in only 1 month. I have had an ongoing claim query since 2 October that is STILL not resolved. Firstly Bankmed messed up the claim in that they processed 5 amounts, 3 of which were for services back in 2012 when I was not ...
I logged a complaint about Std Bank on 08/10 about an account that was handed over after being paid. My complaint was acknowledged and I was requested to submit POP which I did. This was confirmed as being received and I was advised that I would be advised. Days later - nothing. Weeks later - ...
Hello everyone out there - just to let you know if you are thinking of joining a gym please dont even THINK of using Virgin Active, I beg you! Their head office refuses to acknowledege any of my 3 emails sent to them and their call centre refuses to acknowledge recepit of the emails even though I ...
I was recently contacted by Grace Kgasi of Dis-Chem Head Office regarding the renewal supply of repeat medication for my Husband's script. On the day she called I was attending to my Mom's admission to hospital and things were rather frenetic, to say the least. Grace was very patient and ...