I called through to miway to discuss a recent premium increase, the first consultant who came to the phone was not helpful and un-informed. I then asked to have a supervisor to call me back. Lemmy called me back and explained everything and helped in sourcing a better rate for my needs. I am quite ...
For the past 2 months I been trying to settle my car and receive the ownership papers but the call centre agents do not know their job and waste my time, each time I sit on the line for over 30 minutes trying to explain to them I have authority on the account and for the past 5 years I been calling ...
Hi, I applied for a discovery card and have had the worst service from Discovery Card. On the initial application I stated the debit order to be loaded for the 1st of the month. Discovery decided to load the 17th of each month, It's been 4 months and they are not Ble to fix my debit order. I called ...
I got a new contract phone on Thursday, my contract subscription was activated on my current Micro SIM card on my old Blackberry 8560. The new Blackberry Q10 uses a Nano SIM which Vodacom sent me. But that Nano SIM is still not activated. I contacted Vodacom to do the sim swop on Friday. The said ...
I was retrenched in September and had no knowledge of possible retrenchment at the time of taking out my contract in July. I called Cell C in November and advised them that I was retrenched and did not receive a package. I clearly stated that I am liable for the contract and have no intention of ...
I applied for and received LTE router with 7.5GB anytime data and 7.5GB midnight surfer. I already had a 10 10GB contract so I said to the guy, it might not be enough data, can I upgrade/increase it to the 15GB at a later stage, he said YES, YOU CAN UPGRADE AT A LATER STAGE, YOU CANT DOWNGRADE. Now ...