As a Discovery Card client I completed a letter of dispute form to obtain the refund for the 1time airline ticket which I had purchased. The form was completed and faxed on the 5 November 2012. I followed up with the FNB department on the 7 November 2012 only to be told they did not receive the ...
Last week Thursday (2013/02/21) I saw a pamphlet of King Price Insurance where they promote the madness deal. All they need is a copy of my current insurance policy and they guarantee that they will better my current insurance premium. I've mailed them [Email Removed] my policy documents and up to ...
My order status says the order has been shipped but I haven't received it. I need clarity. ...
It has been made pretty clear that FNB doesn't value me as a client of theirs... I have called and logged queries, that are still 2day not resolved.. all I get is that must call them... What pathetic service is that??? last year a had a loan which I believed I settled, only to find out that am ...
I would like to say thank you very much for the clued-up way in which Theresa handled my query - and all in one call, common sense is certainly a valuable characteristic in the customer service industry, I commend her for using it to solve my query as efficiently as she did. Best Regards, Phiana ...
Thando Qobose is very professional and gives feedback on time. After numerous previous problems with Oneplan's client service center, it was a breath of fresh air to deal with this professional lady. Thank you very much! ...