This message serves as a COMPLAINT. I am NOT IMPRESSED with your lack of service. I have spent the last 2 days dealing with numerous amount of consultants within the Customer care department, and still my issues has not been resolved. I applied for a sim-swop for an iPhone 5, and it has still not ...
I am so fed up with KRB attorneys. They contacted me regarding outstanding money on my tv license. The amount outstanding was R1250.00. Mr Theo Visagie from KRB told me that if I pay before the 20th March, I qualify for a special discount of R600 so will only have to pay R650.00. I paid this amount ...
I phoned in November to cancel my contract which expired on 19/12/12.They continued to take money from my account after I went onto prepaid. I have now been struggling since February for a refund of what they owe me. My local branch tried to help, but they also get promises. I tried to contact head ...
On the 10/04/2013, I filled in an application to upgrade my account. The customer service guy phoned me and told me that my new card will be ready in 7 working days. Today I logged into my internet banking to transfer money, I went about as usual by inserting in my card number, my CSP number and ...
So i sent though an application to EC finance on Tuesday 09/04/2013 for a personal loan. Today is 12/04/2013 and they are still calling to confirm employment. Up to this point in time nobody from EC finance or Money star contacted me or kept me informed of the process, i had to make over 12 calls ...
Phoned the Virgin Money call centre to request extra motor vehicle insurance. Was pleasantly and efficiently assissted by Terry juries. Despite poor connectivity due to me driving, my phone call was promptly returned, and the transaction concluded. Within a few minutes on the phone with Terry, I ...