I am extremely unhappy! Your sales team contacted me and gave me the pitch on your cancer policy, they send me the gift. They asked me for my bank details, I refused to give it! They promised me that nothing would go off my bank account without the signed forms! Guess what! You started to deduct it ...
My cellphone was. Reported this to my insurance company. They told me my insurance was cancelled. After investigating, the insurance was cancelled incorrectly on their side. I use my phone for business, now I don't have a phone, and I call the centre every other day and no one can assist me. They ...
Why am I being forced to sign lawyers letters when you have been informed that I am under a dispute resolutions agent??? ...
I have a student loan which I have settled twice in past few months. I am then phoned by FNB collections afterwards and told that my account is in arrears. The left hand clearly does not know what the right hand is doing here since I paid the full settlement amount as quoted by FNB. I am also ...
I am being charged for GPRS data, even when having the full BIS. My phone is not set on automatic updates, nothing. I spoke to the technical department on the 04/06/2013 (around 02:10pm) and according to them everything is correctly ticked, to not have updates. I want to know who is going to pay ...
I received an sms today saying that my annual rates increase is effective 1 July 2013. So I will go from paying R79.00 per month to R135.00 per month for no additional benefits. So I need to pay almost double the money for no benefit to me!!! Call me to tell me how you justify this. If you do not ...