Why is it that you can get insured online with 1 telephone call or sms, but have to waite forever when you want to cancel your policy. I phoned yesterday already to cancel my policy, was told a senior consultant will call me. I had to call again today, only to be told no senior consultants are ...
This morning we received a mail with specials for trips that can only be booked at the call centre for the month of June 2013. We were suppose to be book between 09:00 and 17:00. The problem is since 09:00 we have two telephones in the office on redial which is suppose to the moment that call is ...
I made a complaint on 30 May 2013 and computer generated Tracy sent me ref no 289581, other than that i have had no other feedback from FNB. No phonecall nothing. Customer service means nothing. Thanks for nothing. ...
I have on the 2012/10/24 and 2012/11/08 and 2012/11/13 send, re-send all the information that you have required *this from email send* With regard to the SMS received last night informing us that the case was closed due to insufficient documentation, please find the documentation as requested and ...
In february 2013 my phone was handed in for repairs, after endless problems, I was told that I would be receiving a new phone, its now June. Still no phone. You guys are unbelievable ...
It is now becoming an issue to receive Tax Certificates from Discovery Invest, I was told two weeks ago when i called that we would be able to receive them on the website, now today i get told another story again, only end of June. Can someone please explain why the telephone recording on number ...