I have received unusually large cellphone bills for the last few months and through some investigation discovered it was due to my data bundle not being applied. I raised two queries through the online billing component of their site (and you have no idea how much work that was - the site seems to ...
I contacted Gift Mkhize at the One Plan call centre to remove a dependent from my policy. I hade sent an email through previously, but the dependent was still refelected on my updated policy. Gift took down my details and advised me that within 30 minutes he would have sent me an updated policy ...
My daughter just started working and opened a 6 month interest free account (or so she thought). Her first statement arrived yesterday and she was shocked to see that on a R600 O/S balance, her instalment is R60 and on top of that R11 interest at an exorbitant 21% interest (13% above the bank prime ...
My query ref 9047422 from 24.3.2013 i signed two debit orders wirth ab both for r300 now they debit my acc with r300 and r609..71 nobody can give me a answer pls help ...
During February this year I received a phone call from a MTN consultant telling me that I am due for an upgrade on my account. This was strange to me because my account is due for an upgrade in November only. I was not interested immediately because I could not get the phone that I wanted at that ...
My dad had an account with Cell c that ended in 2010, they told him he needed to cancel it and he went to a branch and they assisted him with the cancellation and faxed it. 4 weeks ago he recieved an sms to say he owes R429, i called the company by the name of Pholosa as stated on the sms and they ...