As well as poor feedback from Edcon when trying to resolve the case. My case number is 1610130018/GO. I have made several complaints & countless followups with customer service (Nomzekelo Mnini and Busi) who have failed to give me any source of feedback as to what is happening with my case of ...
About a month ago I applied for an ADSL line, telkom were quick to request a R700 deposit not so quick to install the line however. Line was installed on Thursday 15th Jan 2014. Due to the fact that they cannot specific an approximate time only my helper was home when installation was done. We have ...
On Friday 17 January 2014, I purchased a fridge for my domestic worker as a gift. Delivery was promised for the next day (Saturday 18 January 2014). As of today, 21 January 2014 the fridge has still not been delivered, and nobody has bothered to make a phone call to explain why. This is disgusting, ...
Good day, I have been banking with FNB and normally the service is great! This time not so much. I am in desperate need of my last three months bank statements (I am moving houses and it's for their records) I called the Customer care twice. First time they told me my statements were on a quarterly ...
I recently upgraded to an iPhone 5S and agreed to a 1GB data bundle in place of the BES service. Keith Mushave at Greenstone loaded this, but something must have gone wrong. Only when I queried my very excessive bill the day it was sent, (the first since receiving the iPhone early December, did he ...
My husband and I have had a series of terrible experiences at Mr Price Home due to terrible customer service, but today Katlego made it all worth while. What a wonderful Sales assistant, he went the extra mile and really listened to what my needs were. Thank you Katlego!!! ...