Yesterday afternoon I had the distinct pleasure and honour of speaking to a young lady by the name of Lungi Mkhize. What a blessing it was for her to be placed in my path. I called the Bonitas Call Centre to enquire about my Mom's medical savings account. My mother is a pensioner aged 77 and has ...
After contacting Discovery on the 6th June 2013 and speaking to Mohammed Hussein at 0126764054, as well as various other occasions, but not getting feedback on whether I could backdate a downgrade and what the implications will be, seeing that my husband was retrenched, and having to hear that ...
Just and update (I'll write these regularly to protect other customers): It's 4 months and counting - he still has my money, doesn't return calls/emails and has not interest in delivery goods or services (I understand he is a professional hunter so just leaves Joburg when clients come and abandon's ...
Why is it that every month there is either a service connection problem, billing enquiry etc that Top TV cannot handle, the customer service, whereby no one can help you. I've just been told that 2 months ago I had an outstanding amount of R57 that i'm only told about now and so my service has been ...
I have attempted to obtain information on a vehicle's registration papers, that I own, from ABSA, I have called the call centre numerous times, to get to the Archive Department, who apparently has these papers. 1st call, did the automated response system, and spent 45 minutes waiting for someone to ...
I'm now getting extremely frustrated with this thing. I had the same query -2years ago when I was working for TELESURE and it was still not resolved I was sent from pillar to post. Iv been sending emails but no one responds. I have spent -30min on the phone now on hold..then they hang up etc trying ...