Today I was informed by FNB Insurance that my car insurance premiums were going up by 130% by 1st October which is even before the end of my 1 year contract. I have not claimed once!!! I also had an email from FNB Insurance informing me that my Cell phone's premium is going up by 76% on 1st ...
I requested an update to Miway policy through an email. Nomsa returned my call but could not get hold of me. So she sent an sms with reference number for me to get back to her. On returning her call she offered necessary advice and clarified issues before she could come up with the quotation for ...
Poor customer service, bad attitude from the Driver of the bus. When lodging a complaint, the customer service department could not care, all they kept rephrasing was that we missed the bus. the point was that the service we got after missing the bus was poor, the driver had an attitude and only ...
On the 1st August - I wrote a complaint to Hello Peter about how pathetic the network is with Cell C - I got promised from Cell C that it will be sorted out - NOTHING has been done!! I want my contract cancelled with immediate effect!!! I am NOT prepared to pay R399.00 per month for a phone that I ...
A while back I went to Old Mutual in Parow Centre regarding my Group Scheme where I was paying R110.00 per month which had lapsed. I was told that it could not be re-instated and I did inform the guy there but I was getting smses telling me I can. I was then referred to another lady who put me in ...
On 23/082013 i sent a request through and got a call back on monday 26/08/2013 as I did send to Virgin Gym and spoke to Trace-Lee who advised that the query would be sent to the correct department. To date no correspondence received since I had to wait over 2 and a half years for a simple recon ...