I have been with momentum insurance for between 4 and 5 years, I have never made a claim. I make monthly payments without fail. I have contacted them every time anything on my insurance changes so that they can adjust my payments accordingly. Therefore I see myself as a very good customer. In early ...
Two years ago while doing my postgraduate studies, I was denied a contract even though I had a stable bursary in excess of R10k per month. I then asked my mother to take up a phone contract on my behalf. The contract term ended in November last year. MTN continued with the contract (I had thought ...
I spoke to Selina Kadiege the lady convinced me by promising to pay back my refund in full due to difficulty after unable to collect supposed to be purchased car then had to cancell insurance since I dont have the car. Should I not get a refund I would have taken my services to other insurance ...
Hi I just want to compliment Rudy from Dotsure who literally went out of his way to satisfy me as a customer. I truly made me feel like a welcomed customer. He did everything in his power to meet my expectations. Many call agents can learn so much from you Rudy. Well done and once again thank you ...
I am being billed for things on my upgrade that I was not informed of. I have tried resolving the matter with Vodacom Cresta and your customer service helpline, but with no success. My enquiry has been unresolved now for nearly 2 months. I find this unexceptable. I also find it unacceptable that I ...
Thank you very much for an efficient and stress-free experience whilst arranging the installation of the Netstar tracking device! I really appreciate the assistance I received from Wendy. She really had a great attitude and her friendliness made my day! ...