I was in Standard Bank Gardens Centre at 11:30am this morning and the queues for the tellers were awful, about 15 people in queue with only 2 out of the 5 tellers open. I spoke to the Team leader about this and she said she would fix the problem. Needless to say nothing happened... the queues ...
I own a shop next to the MTN store in Gardens Centre. 2 weeks ago my business laptop started giving me hassles, its old and im due for a new one. So I went next door and chatted to Diana who helped me choose a new one thats in the MTN deals mag. I did all the documentation and she said she would ...
I received wonderful and efficient service from Basil! He was very helpful and knowledgeable w.r.t all products! ...
This has been the second time that I received very poor client service after going into the Truworths in the Garden Centre in Cape Town. I paid my account today and after explicitly telling the lady TWICE that I wanted to pay R200 into my account, she credited me R220 when doing the transaction. ...
On the 17 Dec 2012 I bought 3 pick n pay vouchers and asked the cashier to load R150 onto each 1. I gave each voucher to a different colleague for Christmas. One of the colleagues went to pick n pay to redeem her voucher and discovered nothing had been loaded onto it. I was extremely embarrassed ...