Dear FNB, I hope that you are doing well. On the 29th of April a consultant called me from your sales department Michiel was his name telling me about this great deal that includes the new I-pad mini with a Vodacom data 2 GB sim card for R220 per month. Well exited about this deal I agreed and ...
I am a Platinum card holder with FNB and I have lodged previous complaints and this is what happens, someone calls you back but with an attitude of sorry you had to complaint, I don't actually want to help you but I have to call you back. I applied for a credit card and they keep on declyning it, I ...
A consultant at the sales department contact me with a offer of the new I-pad mini that includes a 2GB Vodacom sim-card for R220 per month. He did not give me a reference number and after 3 day I received the sim-card, but no I-pad mini. I phoned and phoned FNB, got transferred and transferred ...
I was supposed to be billed R135 on the 25th of April 2013 for the BB 9360 that I ordered and thereafter on the 1st of every month as per my requests. I was billed R99 around the 26th of April 2013 for a BB 9300 and have not been billed as yet for my 9360. Bearing in mind that I ONLY have 1 BB ...
I decided to switch from Standard bank to FNB with all their hype about the wonderful services they have to offer. Pity they dont have the team to support this offer. all of my details were taken in the first phone call, everything was approved. cards were delivered one at a time, each time proof ...
On the phone to the call centre in total for an hour and a half to request a letter stating that I have not submitted a claim. Left holding on for 20 minutes transferred from one agent to another. Told someone would phone me back, this never happened. BAD BAD service. So what can one expect other ...