I bought an internet based software service from US based company Adam Ginsberg (AG) last year and paid by credit card in two payments. The payments are done via my Discovery Credit Card (which is managed by FNB). The value of the software was a few thousand US Dollars. The software never worked ...
I'm in the process of moving my whole profile from my current bank to FNB. The service since I applied on the internet up until now is excellent. No problems of going into a branch. Charmaine Mazibuko have assisted me today updating my details changing my info over the phone. I must say FNB that ...
Trying to get through to any department can be a nightmare. It takes so long to enter all your information before you even get to talk to someone on the phone when you might just have a simple question. Trying to get through to personal loans today and the voice prompt kept repeating itself over ...
I made a purchase at Wonderboom Pick n Pay on saturday. The teller swiped my card even twice and it came back declined, apparently there was something wrong with FNB and speedpoints. I then went to withdraw and paid by cash. When I got to work on monday and check my statements online It showed it ...
Monday, 31 Dec. 2012 I applied for a Credit Card Limit increase. The call centre operator told me that I need to send them docs for this to be done (but take note that I did this in Nov./Dec. and my limit was increased without asking for any docs). I was quite surprised that I was suddenly asked ...