I purchased Flu vaccines from Dischem in Mar'13 and when my ebucks was not allocated i put in a query sent thro' the receipts and after a whole lot of emails going back and forth i recieved confirmation from Sharlene on the 24.05.2013 confirming approval and a manual allocation will be done. After ...
I switched in September 2012 TO fnb and waited more than 4 months for my ebucks card - which was delivered to an OLD system address eventhough I have been fiaced with my CORRECT address. Please refer to FNB complaint number 241628 logged to ebucks. I have received my card and they proceeded the ...
I would like to know why there has been no ebucks earned since 2011 or 2012 on my account, yet dormancy fees gets deducted on almost a monthly basis from my eBucks account. I regularly use my cheque card to purchase fuel and a few other purchases on a monthly basis. I do not have a household ...
I have ordered a product via the eBucks website and it was delivered to me but the colour was not the colour that I chose. I phoned the eBucks call centre to inform them about the mistake and they said someone will call me in order to assist me. a Guy called me back and his whole argument was that ...
Hello Peter, I never thought one day I would complain about FNB as they have always provided good service to me. At the beginning of April 2013 I used their eBucks Travel service to book a car hire (with Avis), my ref was 29387957ZA4, I paid in advance. I took the car at CT Avis on 05 April & I ...
I noticed that my ebucks reward stopped. Called fnb they told me that I must have opted out of receiving marketing information from them. It is definitely possible that i asked not to receive junkmail from fnb, BUT at no point was i told that if i do so my e-bucks would stop. In any event i called ...